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Join our a+ team! At Accountor, we are forerunners for the future. Together, we help and support thousands of companies to manage their business better and more efficiently. We do this by providing the best financial management software and services on the market.
Development, curiosity, and growth give us purpose - we really have the ambition to be one step ahead and learn together. We know that new ideas require an open mind and the right setting, and that is why we focus on providing you with a supportive and flexible work environment to get things done.
What your future looks like at Accountor
In your role as a Customer Support Advisor, you get to help our customers succeed with the solutions we provide (mainly Apix). You provide guidance, advice, and solutions over the phone, email, and chat. Your day will involve responding to questions related to e-invoicing, e-payroll, and EDI messages. You will be using SQL queries and have the opportunity to learn more about the world of e-invoicing.
Customer service doesn't always come with ready-made instructions for every situation. Therefore, we expect you to be a persistent and curious person who wants to find the right solution for each customer. You want to create excellent customer encounters, and you have an enthusiastic and open attitude. We assist our customers in the Finnish language, and our corporate language is English.
You will enjoy working with us if you want to work in a solution-oriented manner and take independent responsibility for your work. You value your colleagues and freely share your thoughts. You enjoy personal development and discovering new knowledge.
Your team consists of experts on our solutions who will support you in succeeding in this role. The team of eleven is located at our headquarters in Espoo but we also have locations in Tampere, Turku, Oulu, Jyväskylä, and Stockholm, and we work with a flexible hybrid model.
With these skills you are one step ahead
- You are customer-oriented and have previous experience in customer service
- You are familiar with SQL and database queries
- Knowledge of message queue handling and basic Linux-commands or experience with command prompt is considered a significant advantage
- You have technical expertise through studies/work experience/hobbies
- Positive and energetic attitude
- Proactive and autonomous way of working
- Full professional proficiency in both Finnish and English
So why should you choose to work with us? Well, let us tell you!
- Our people are the best in the business. We have a truly international team of professionals who are passionate about what they do and always eager to learn and collaborate. We are proud to have around 15 nationalities under our roof and to have achieved a gender division of 50-50 in our workforce, a rare feat in the tech industry. With a team of 400 spread across Finland and a tight-knit group of 10 in Stockholm, we are an industry forerunner in Finland and hopefully soon in Sweden too!
- We offer fantastic opportunities for professional growth and development. With our in-house trainings and a yearly personal budget for professional development, we want to make sure that you can develop yourself as an expert in your field. Our company offers great career paths within our different products, projects, countries, and clusters.
- We have a comprehensive set of benefits that are designed to support your well-being and help you grow both personally and professionally. From a competitive bonus program (paid twice a year) to modern devices, we've got you covered. And with extensive occupational health services and a range of recreational benefits, we're committed to helping you maintain a healthy work-life balance.
Join our journey and become a part of the a+ team! Send your application as soon as possible or at the latest by 30.07.2023. We would like you to start as soon as possible or latest by 01.09.2023. The role is a one year temporary position.
Pease note that we are actively following the process and might proceed with interviews also during the application period. If you want to know more about the position or Accountor, you can contact the Hiring Manager Elina Palin +358404130393 on 19.07. at 10-13 and on 27.07. at 9-15. If you have any recruitment-related questions, please contact us at [email protected]. However, please note that we are unable to accept applications via email and ask you to kindly submit your CV via our recruitment portal.
About us
Accountor is a leading cloud-based FMS and HR SaaS software company supported by its tech-enabled services business. Our mission is to help our customers use the possibilities of modern technology and digitalization in their everyday work and operate in a sustainable manner. In total, the group employs about 2400 professionals in six countries. The group's headquarters is in Espoo, Finland. In addition to Finland, we operate in Sweden, Norway, Denmark, Netherlands, and Ukraine. The turnover of the Accountor Group was 260M€ in 2022.
In this position you will work as a part of Accountor Group's FMS (Financial Management Software) cluster. For more information on our product portfolio, please visit our websites: Procountor, Ecom, Isolta, Apix, eTasku.
Yhteystiedot: [email protected]
Työpaikan osoite: 02150 Espoo
Palkkaus: Sopimuksen mukaan
Työ alkaa: Työskentelyn aloitus sovitaan yhdessä
Työaika: Kokoaikatyö
Työn kesto: Määräaikainen
Hakuaika päättyy: 30.07.2023 20:59
Jätä hakemus: https://accountor.emply.net/recruitment/vacancyAd.aspx?publishingId=f389...
Ilmoitus jätetty: 17.07.2023 00:00
Työmarkkinatorin ilmoitusnumero: a60672a2-7172-4db1-8023-b6ad7a3b39b0
Lähde: Työmarkkinatorin asiakastietojärjestelmä
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Julkaistu 18.07.2023
